Open Your Own Doors

If someone offers you an amazing opportunity and you’re not sure you can do it, say yes – then learn how to do it later.

Richard Branson

Always be learning and you will always be growing. Be ready to reach for the stars and take your imagination to new heights. What wonders will you see if you just open your eyes to their opportunities?

The excitement of a new journey is not so much in the destination as it is learning how to get there and seeing what comes along the way while traveling its path. Every opportunity leads to a possibility of adventure – you just have to say yes.

Carpe Deum

There are no such things as mistakes just happy accidents.

Bob Ross

Every mistake will always have the potential to be a learning experience. It may be an opportunity to try something new or see something from a different perspective.

The chance to learn a new direction or take a different path moving forward and benefit from the “mistake” should be seized much the same as an obvious golden opportunity. Every mistake can be a key to a new solution, perhaps one that no one knew was needed to begin with.

Even Angry Customers Offer Benefits

The eyes of a vengeful man miss few details he can turn to advantage.

“Robinton” in the novel Dragonquest by Anne McCaffery

Angry and disgruntled customers are often times the most observant and critical. Ideally, you can take what they are saying and make use of their feedback to recognize and fix issues they are reporting. Aside from correcting problems and concerns these updates may also turn the tide in the customer’s view of your product offering.

Focus

Do one thing at a time. Do it well. Move on to the next.

There are many proponents of “multitasking” which I find is better described as the skill of focusing on one thing at a time with the ability to seamlessly shift that focus to other things as needed without losing a beat. By expanding and enhancing this skill you will find you are handling multiple tasks at the “same time” whenever the need arises.

A key concept to take into consideration here is documentation. Make notes of your progress and steps taken so you can easily return to the task at hand and know where you were; or, when in a team environment, allow another to pick up where you left off.

Working to improve recall and other similar memory functions will also help to make these shifts in focus much more seamless as well and remember to always use what works best for the environment you find yourself in.

Moving Forward

Never stop growing, there will always be a bigger role to fill.

Being complacent in your work or your life will eventually lead to stagnation. You should always be looking forward to possibilities and potential as they will always be in front of you no matter the path you take.

Passion

Skills are cheap. Passion is priceless.

Gary Vaynerchuk

Instilling a passion into a person, whether it be to help or by helping, will be your greatest achievement in providing support. You cannot buy passion for a product, it must be earned by the quality of the product and the company providing it.

Recognition

A person who feels appreciated will always do more than what is expected.

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Letting someone know they are doing a good job is sometimes all you need to do to give them the incentive to continue to improve on the work they are already doing.

Training Required

CFO: What happens if we train them and they leave?
CEO: What happens if we don’t and they stay?
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Remember you can also follow your own self-learning curriculum and improve your skills at almost any time. Promoting learning in your career and work-places is never a bad thing.

Hard Work

Hard work spotlights the character of people: some turn up their sleeves, some turn up their noses, and some don’t turn up at all​​.
Sam Ewing