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Forward Facing

Gone Fishing

Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime.

ancient proverb

When a person finds a solution themselves (with help from support) they will often times feel more empowered to use the product and promote its usefulness.

Leading a person from point A to point B may accomplish the short-term goal of getting them a resolution although it does nothing at all to really provide a takeaway that is going to be beneficial in the long-term.

Making the efforts to help a person understand the concern they are having, in a language they can relate to and understand, will more likely give them a better viewpoint on possible future similar issues they may come across and allow them to help themselves more easily.

Obviously, from the aspect of providing customer support, you should still let the person know you are there to help them no matter the case although ultimately they will be helping themselves all the same.

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Open Your Own Doors

If someone offers you an amazing opportunity and you’re not sure you can do it, say yes – then learn how to do it later.

Richard Branson

Always be learning and you will always be growing. Be ready to reach for the stars and take your imagination to new heights. What wonders will you see if you just open your eyes to their opportunities?

The excitement of a new journey is not so much in the destination as it is learning how to get there and seeing what comes along the way while traveling its path. Every opportunity leads to a possibility of adventure – you just have to say yes.